Privacy and Data Processing Agreement

last updated: 2020-02-12

Please carefully read this privacy policy. By visiting this website or signing up for our service you acknowledge that you agree with all the terms described below.

This policy explains what information about you is collected, how this information is collected and why we collect it when you visit our website, or when you use our service. It also explains the specific ways we use and might potentially disclose that information.
We take your privacy extremely seriously, and we never sell or even disclose any identifiable personal information to any third parties without your consent outside of a legal context.

1. Who is collecting this data

We, MDE Multiple Digital Est, collect and process your data as part of your use of the website and the service in compliance with the General Data Protection Regulation (GDPR).

Business address and email:

MDE Multiple Digital Est
Widengasse 5,
9492 Eschen ,
Liechtenstein.
hello@multipledigital.com

2. Information we collect

2.1. Information you voluntarily provide to us

When you sign up for and use this service, contact our customer service team, send us an email, integrate the services with another application, website, service, or communicate with us in any way, you are voluntarily providing us information which we may collect. That information may include your name or your business name, physical address, email address, IP address, phone number, redacted payment information, as well as details including gender, occupation, location and other demographic information. By giving us this information, you consent to this information being collected, used, processed, and stored by us, as described in our terms and conditions and in this privacy policy.

2.2. Information we collect automatically

When you access the service or website, we will collect information about your visit to our website and your usage of the service. That information may include your IP address, your operating system version, your browser capabilities and information about how you interacted with our website or API. We may collect this information as a part of log files as well as through the use of cookies or other tracking technologies. Our use of cookies and other tracking technologies is discussed more below.

2.3. Information from your use of the service

We will receive information about how and when you use the service, store it in log files or other types of files associated with your account, and link it to other information we collect about you. This information may include, for example, your IP address, time, date, browser used, errors encountered and actions you have taken within the application. This type of information helps us to improve our Services for both you and for all of our users.

2.4. Cookies and tracking

We may employ various technologies to collect and store information when you use our service or website, and this may include using cookies and similar tracking technologies, such as pixels and google analytics, to analyze trends, administer the website, fix errors, track interactions with the website and gather information about our user base in general. Users can control the use of cookies at the individual browser level.

3. Use and disclosure of personal information

3.1. To promote the use of our service or a related service we offer

For example, when you sign up for the service we collect your personal information, we may then very occasionally send you an email with the latest changes or updates to the service or inviting you to sign up for another service we offer. You can stop receiving our promotional emails by following the unsubscribe instructions included in every email we send.

3.2. To bill and collect money owed to us by our users

This includes sending you emails, invoices, receipts, notices of payment problems and alerting you if we need a different credit card number. We use third parties for secure payment and credit card transaction processing and we send billing information to those third parties to enable them to process your orders and credit card payments.

3.3. To send you important system-related messages

For example, we may inform you of temporary or permanent changes to our service, such as planned outages, new features, version updates, releases, abuse warnings, and changes to this privacy policy.

3.4. To enforce compliance with our terms and conditions

To prevent abuse we will monitor for breaches of our terms and conditions, to do this we may process personal information such as your IP address, service access timestamp or other related information.

3.5. To meet legal requirements and any applicable laws

We may have to disclose your information due to a request from a national authority, due to a court ruling or ongoing criminal investigation.
Some data may be transferred, stored or processed to ensure we conform with applicable laws such as financial reporting or record keeping.

3.6. To transfer your information

In the case of a sale, merger, consolidation, liquidation, reorganization, or acquisition. In that event, any acquirer will be subject to our obligations under this privacy policy, including your rights to access and choice. We will notify you of the change either by sending you an email or posting a notice on our Website.

4. Security

4.1. Notice of Breach of Security

If a security breach causes an unauthorized intrusion into our system that materially affects your personal data then we will notify you as soon as possible and later report the action we took in response.

4.2. Safeguarding Your Information

We take reasonable and appropriate measures to protect Personal Information from loss, misuse and unauthorized access, disclosure, alteration and destruction, taking into account the risks involved in the processing and the nature of the personal information.

Our payment processors (Mollie.com or PayPal.com) enact strong security measures to protect your information both during the transaction and after it is complete. Both are certified as compliant with relevant card association security initiatives.

Our online accounts require a username and password to log in. You must keep your username and password secure, and never disclose them to a third party.

5. Compliance

Our offices are located in the Principality of Liechtenstein, however, our servers may be located in a variety of other locations in the US or EU. By using our website or service, you understand and consent to the collection, storage, processing, and transfer of your information to our facilities in Liechtenstein and in other locations. All service providers or third parties with whom we share or transmit data to, as described in this policy, are part of the EU-US Privacy Shield or otherwise adhere to sufficient data protection standard.

6. Access

We will give access to any personal information we hold about them within 30 days of any request for that information. Individuals may request to access, correct, amend or delete the information we hold about them by contacting us via email or in writing to our business address.
Unless it is prohibited by law, we will remove any personal information about an individual, either you or your business, from our servers at your or their request. There is no charge for an individual to access or update their personal information.